What we agree to, in plain words.

1. Who you are contracting with

Titan Studio AI Ltd, registered in England and Wales, company number 17401869, Suite 23, Winsor & Newton Building, Whitefriars Avenue, Harrow, HA3 5RN, United Kingdom, trading as Market Run. Referred to below as "we" and "us". There is no company called Market Run Ltd and nothing on this site should be read as one.

Using this website means accepting these terms. Buying a build means accepting them plus whatever your own quote and order form say.

2. What we do

We sit with a wholesale business, learn how its night already runs, and build software that does that. What is in a build is set out in your quote: no two are the same, and that is the point of the service rather than a caveat on it.

We do not sell a seat on a shared product, we do not charge per user, and we do not take a percentage of business you already had.

3. Your data is yours

Everything in your system belongs to you: your catalogue, your customers, your order history, your cost prices and your selling prices. We hold and process it to run the system for you.

We will not sell it, share it with another wholesaler, pool it into a benchmark, or use it to train a model for anybody else. Cost prices never leave your business at all.

You can have a full export at any time, in a format you can actually read, and you do not have to be leaving to ask for one.

4. What we own

We own the underlying platform, the tools and the techniques - the parts that are ours before your build starts and stay ours after it ends. You get the right to use them for as long as you are a customer.

Your configuration, your rules, your catalogue and your data are yours outright.

5. What the software will and will not do on its own

The system proposes and a person disposes. Baskets propose themselves, prices recalculate, rounds build themselves and invoices assemble themselves - and not one of them sends, dispatches or bills until somebody at your business releases it.

Extraction from free text is read by a model and it is not infallible. What it cannot place it asks about rather than guessing, and every extracted line keeps a link back to the message it came from so it can be checked. Checking what goes out remains your responsibility, as it was before.

We do not match across grade tiers. We do not show a cost older than 48 hours as though it were this morning's.

6. Availability and support

This is a business that runs at night, so support is a direct line to the people who built your system rather than a ticket queue.

We do not publish an uptime figure, because publishing one we have not measured over a meaningful period would be a number invented to look reassuring. What is in your quote is what we have committed to.

7. Payment

Pricing is quoted per business and set out in your own quote, along with when it is invoiced and on what terms. There is no price list, no tier and no published rate, on this site or anywhere else.

Invoices are due on the terms in the quote. We will talk to you before we stop doing anything.

8. Liability

We do not limit liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit.

Otherwise, and to the extent the law allows, our total liability to you is capped at the fees you have paid us in the twelve months before the claim, and we are not liable for loss of profit, loss of business or indirect loss.

Nothing here takes away rights you have under the law.

9. Ending it

Either of us can end the arrangement on the notice in your quote. If you leave, you get your data out first, in full, and we are not going to make that difficult.

If we end it, we will give you enough time and enough help to move.

10. Acceptable use of this website

Do not attempt to break into it, scrape it at a rate that degrades it for anybody else, or use it to send anybody anything unlawful. That is the whole list.

11. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

12. Notices

Formal legal notice goes to Titan Studio AI Ltd, Suite 23, Winsor & Newton Building, Whitefriars Avenue, Harrow, HA3 5RN, United Kingdom.

Anything less formal is better sent through the contact page, where it will be read faster.